A Team leader or supervisor is a first-line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to achieve set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Key responsibilities are likely to include supporting, managing and developing team members; managing projects; planning and monitoring workloads and resources; delivering operational plans; resolving problems; building relationships internally and externally.
The Team Leader or Supervisor course is designed to cover the knowledge, skills and behaviours of the Level 3 Team Leader standard. Topics covered include:-
Leading people
Managing people
Building relationships
Communication
Operational management
Project management
Finance
Awareness and management of self
Decision-making
Please contact us to discuss your requirements.
The resources are broken down into bite-sized chunks and include:-
a series of workbooks;
interactive resources;
automatically graded knowledge checks; and
assessments
All resources are developed to be fully accessible and inclusive.
The resources can be accessed online via a browser or from mobile devices using our app.
Business Customers
Our system includes a wide range of reports and logs to help your teams monitor and track learner performance and engagement.
If you have your own Learning Management System which is LTI compliant, you can access the resources from within that system, negating the need for learners to log on to two platforms.
If you would like a demonstration of the resources and the platform, contact us to arrange it.
